Frequently Asked Questions
Do you ship throughout the European Union?
Yes. Orders are shipped from Northern Ireland, allowing seamless delivery throughout the European Union with no customs charges or customs delays for customers.
Do you ship to Ireland?
Yes. We provide fast delivery throughout Ireland.
Do you ship to Northern Ireland and the United Kingdom?
Yes. We ship throughout Northern Ireland and the United Kingdom.
How quickly are orders dispatched?
Most orders are processed and dispatched within 1–2 business days of payment confirmation.
How long does delivery take?
Delivery times vary by destination. Most UK and Ireland orders arrive within a few business days after dispatch.
Is tracking available?
Tracking information is provided once your order has been dispatched.
Do products include Certificates of Analysis (COAs)?
Yes. Batch-specific Certificates of Analysis (COAs) and supporting documentation are available through our Documentation section.
How are products packaged?
All products are securely packaged to protect against damage during transit. Orders are shipped in discreet packaging.
How can I contact PureSource Research?
For product or shipping enquiries, contact info@puresourceresearch.com and we will respond within 1–2 business days.